Toll Free Industry’s biggest change since portability in 1993
Sunriver, OR – March 21, 2011- On March 1, 2011 SMS 2011, a consortium of toll free RespOrgs, (if you need a definition of RespOrg I would be glad to help) met with the FCC to discuss changing the sole control of the toll free national database and the accompanying tariff out of the hands of the Bell Operating Companies. This bottleneck has kept toll free from advancing with the telecom industry and kept all of us working with systems designed in the 1980’s.
“This is very exciting for the industry”, said Aelea Christofferson, President of ATL RespOrg services.” “The FCC fully supports a more representative group to focus on the changing needs of toll free. “SMS 2011” wants to make the processes that control all toll free calls more transparent, so companies that have never been land-line based can have more influence. Still many new entrants to the telecom business from the IP world don’t realize that all toll free calls must be originated on one of six carriers.” Ms. Christofferson added.
The Process took nine years with many dedicated partners to accomplish. Ms. Christofferson invited all 399 RespOrgs to a conference call to start the ball rolling. With almost 40 companies on the call a group stepped up to meeting, developing and drafting the FCC proposal. “SMS 2011” included members from Level 3, Windstream, Qwest, Telesmart, and ATL. “It took nine years, but finally a process originally launched by Sprint in 2002 has come to fruition.”
ATL RespOrg Services is the oldest and largest independent RespOrg serving carriers (IP included), resellers, consultants and large end users. Prior to launching ATL in 1991 Aelea Christofferson had already been involved in toll free since the 1980’s when she was Pacific Bell’s representative to the team that designed toll free portability.