It’s one of the most common and standard of all processes for today’s carriers and service providers, but doing it is anything but common and standard. It’s local number porting. It continues to be a slow, tedious, technologically unsophisticated process. However, recent advancements in software development and online technology have led to a new solution that can now alleviate many of the headaches of local number porting.
A Process in Need of an Upgrade
Ask yourself, while the way you’re porting wireline numbers today works, is it efficient? Do you question the complexity of the many processes, portals and resources required to get this job done? Is porting numbers a seamless and satisfying process for your co-workers, customers and business partners? Have you or your co-workers ever set out to simplify your porting process only to realize this daunting initiative is not within your grasp?
Looking back, when the competitive opportunity to offer local number porting first arose with the breakup of the Bell System into “Baby Bells,” it’s no surprise we didn’t have the technology to support the implementation of a simple local number porting process. But with today’s innovations in business integration applications, online transactions and automated processes, we have this technology, and it’s been developed into one solution specifically for local number porting.