“We knew about PortControl in the Telecom space and the strong reputation [Porting.com] has in the industry for being reliable and accurate. We said to ourselves, ‘we don’t want to know everything in telco – let Porting.com manage that while we use PortControl and get the benefits of their knowledge’. One of the applications that we are looking at is to use that system to manage port orders. The idea is that we’ll use PortControl’s APIs to receive and send those notifications and manage those workflows. The CSR/LSR process is the hardest and certainly the most uncoordinated and unstandardized part of the process and it’s frustrating.
We are always looking for ways we can virtualize or leverage resources to make the most out of what we have here. We recognized right away that trying to solve the whole number porting thing ourselves that it was not where we really wanted to go. It just made sense.”
– Michael Crown, President & CEO, FracTEL.